Testimonials

Click here to see our annual performance report 2010-11 which measures tenant satisfaction.

What our service users say about us...

"Thank you to everyone at LIFE Housing for the help and support provided to me and my son in the time we spent with you. Our move has been great and we are really happy."

"I felt secure knowing that a support worker would be there every day."

"I could treat the house as my own. I always respected other clients and staff."

"It was a nice environment for me and my baby during my pregnancy. The support from my support worker was outstanding."

"I think that everyone who is part of LIFE Housing is really good. I found it hard at first to be in that situation but with the support it became easier and I had people who would listen and help me with everything. A big thank you to you all. You do a really good job."

“If it wasn't for LIFE Housing I would not be where I am now - a happy mum with a happy, healthy baby.”

 “After I left the LIFE house I received their Community Support, helping me with the transition of moving into my own house.  Without this support I would never have resolved my problems - it's been invaluable to me.”

 “I was kicked out of home when I was 16 and if it wasn't for the support of LIFE, I don't know where I would be right now.  They helped me to get into college, sort out my benefits and look after my son.”

 “I moved into a LIFE house a day before I had my son. When we came home after ten days in hospital, all the staff were there if I needed help. All I had to do was ask.”

 And from partner agencies we work with:

“LIFE Housing has successfully worked with a number of our clients who have been discharged from the prison.  They have provided a high level of professional care and the transition from custody to community has been seamless and very well organised. This support has most definitely lowered the chance of clients re-offending.  They have been able to obtain constant support and understanding from the LIFE support staff which has helped both mother and child integrate into society.” Angeline Cross - Housing & Benefits Lead Officer, HMP Bronze field

 “I look forward to building on our mutual efforts to ensure that the teenage parent client group will continue to benefit from your services.” Surrey Supporting People

 “It has been a pleasure to visit the LIFE houses with such warm and homely atmospheres - the LIFE team are doing a great job!  Indeed, through our interviews so far, LIFE Housing provides the best environment compared to other similar accommodation and their service-users are the most positive we've come across.”  Love Productions, producing positive documentary about teenage pregnancy and motherhood